Hi, Why do some medications have a negative DDID in the MEDINFO table? Thanks
Hello, Are there any good software integrations with athenaPractice/Centricity for patient wait times? We’re looking for something that will either show the provider name and on-time, or minutes behind, or maybe something like the DMV where the patient has a number and they can see which number is being called next for their provider (and […]
We will soon be going live with Document Management as a replacement for OnBase for managing our clinical documents. Our old OnBase system has been customized for our Medical Records department, so that when they index a new document into OnBase, it will search for documents with the same patient, same document type and same date […]
Has anyone ever come across this error in the reports module? The query works in sql, excel, etc. The crystal report works when previewing in SAP crystal, but I am getting this error when I put in CPS Reports module….
Hello, Does anyone use a Learning Management System for their new hire trainings or new workflows? I am looking into these and there are an overwhelming amount of them. I’d like to know if anyone utilizes one for training staff on CPS and which one and what they like/don’t like about it. Also, how important […]
Hello CHUG Members, Looking to find someone to join my team – remote position! Please message me if interested or directly apply via link below and let me know you put an application in. Feel free to share with others! Thanks Amy Roberts amroberts@adjuvant.health https://app.jobvite.com/j?cj=ogZpefwC&s=Amy_Roberts Application Support Specialist Home Office Melville, New York Adjuvant.Health, powered by […]
What is the Most Popular/Highest Rated Antivirus software for CPS servers?
Hello! I was wondering if anybody has tried connecting CPS to PowerBI, and if they had success doing so. I’d like to automate some data visualizations through PowerBI. The screenshot is the connection issue I face when trying to connect to a SQL server in PowerBI. I assume I need to change a setting in […]
We had a workstation recently present this error upon launch of CPS (12.3.3), Windows 10 fat/thick: “Failed to create Scheduling control. Can not display schedule” It was newly installed hardware and it did not matter which user was logged in to the application. This particular user also was able reproduce the error on another machine […]
I just released a new FREE video of Centricity HTML Form Development series. Episode #4 is about using Angular 10+ and NPM. You can find all four video here: https://mdobject.com/training
We’ve recently discovered that Centricity does not export the patient’s contacts in the order seen in Registration > Contacts via the Common Event Model. After extensive research, it looks like Centricity exports the contacts based on the RelationshipTypeMId assigned to a contact when it was first set up in Centricity. Contacts should be exported based […]
Has anyone added the insurance carrier notes field to the superbill? I do not see it in my superbill SB1001_main as an option to pull in to my Crystal report and wondered if anyone had done it and would be wiling to share how? Thank you in advance!!
Over the weekend we received a notification that 12.3.4 has been posted to the product downloads. I had not heard anything about this. I thought maybe it was a mistake, and they meant CPS 19, but I went and looked and sure enough there is a 12.3.4. Looking at the list of fixes it looks […]
During a meeting yesterday with athenaHealth, we learned that CPS 12.3.1 and 12.3.2 will no longer be supported after 6/30/2020. Starting 7/1/2020, only versions 12.3.3 and forward will be supported. Perhaps this is common knowledge, but it was certainly news to all members of our team. Just passing this along as a FYI to other sites who are not […]
How can I add text to the Registration module in CPS? We have the EMR banner showing if a patient has registered for the portal or not using the PORTALREG obsterm, so how can we add this into Registration so that our front end staff who do not work out of EMR can see if […]
Hello, Can anyone recommend a good hardware integration vendor to implement Centricity Practice Solution please??? Thanks, Alen
Has anyone added the pharmacy from the patients contact list to the Patient Profile and if yes is there code that you are willing to share? Thanks in advance! Janet
We are readying ourselves for CPS 12.3 upgrade and wondered if anything needs to be done with Medfusion portal/message products. Or are they working properly with any upgrade? Thanks for the feedback.
Hello, We are experiencing issues with the Prescriptions form (v12.3.2.3116) duplicating the text translation from another form in the encounter type. I have been able to replicate the issue randomly. More often than not, the form that it duplicates is our custom Impression and Plan HTML form. The I&P form is the last form in […]
I’m in need of a text component that will pull ALL referring physicians (not just the first one) from the Contacts tab. The desired format is FIRSTNAME LASTNAME, CREDENTIALS/SUFFIX . Example: John Smith, MD Thanks in advance!
I’m trying to get an orders button to show in a visibility region only if the answer to a question is yes. I’ve gotten to understand visibility regions tied to document variables well enough (not great, but well enough for the time being). I’ve searched and can’t find anything about tying it to an OBS […]
Does anyone know of any vendors that offer integrated signature solutions? This would be for external documents within a chart. We have documents being imported into charts, and they need to be physically signed by the providers. Current workflow is: – Provider saves document as pdf – Signs in adobe pdf – resubmits document to […]
Hello, We are considering Phreesia for front office intake. How has Phreesia worked for your office?
Greeting from Los Angeles, Is anyone else using Phreesia and are you having any issue with your payment balances and statements. We are trying to get an enhancement approved in order to be able to pull into phreesia these items by provider and also by ticket to make it more efficient in terms of payment. […]
Hi, Does anyone know of a HIPAA compliant texting app that integrates with CPS?
We are hosted through our VAR and having trouble getting the “Get Photo” feature to work in registration. The feature last worked about 1.5 years ago. It stopped working after an update. It was thought that our computers were too old, which they were, but they worked fine. We finally replaced them, but the “Get […]
After upgrading to EMR 9.12 and CCC basic 1.5.2.52 our CPOE form seems to be inserting ALL orders ever associated with a diagnosis that is entered into the assessment line. This is causing a problem because typically we will get the message that “The assessment edit field maximum size will be exceeded by the addition […]
Can someone help me identify what I have wrong with my case statement below? I get no Build Errors in VFE with it and I’ve tried tweaking it a few different ways, yet when I load it into Centricity, I get the error I show below the case statement. —Begin case statement— {procedure=(OBSANY(“PROC COMPS”)) cond […]
We ran into an issue today and I wanted to share the experience in the hopes that some of you might avoid it. We are on CPS 12.3.1, which required us to get synced up to Azure AD with Azure AD Connect (running on our DC servers). This has not presented any issues until we […]
Full Time EMR Administrator needed for multi-specialty clinical services. Location: New York’s Capital District (Albany area) Job Summary: Responsible for IT related administration, maintenance, and enhancement of GE Centricity Electronic Medical Record (EMR), Practice Management (PM), VIS Dental and other related health information technologies Qualifications: High level of written and verbal communications Moderate math skills High […]
We’re experiencing a hang/crash on CPS 12.3.1 when attempting to right click on the schedule view within the Chart module (left side) and selecting Open Registration. if we do Open Chart, it will work fine. Once in the chart, if we click Registration from there, it opens fine. Likewise, we’re able to get into the […]
Hello, We’re looking to mass move data from one field to another in the “Referring Provider” setup area – the fields being “Organization” to “Email” as we want the referring providers organization to appear in the patient banner and there seems to be no data symbol for org. but there is one for email. […]
We are on CPS 12.2 – hosted through a local VAR. For the last couple of months, we are having a lot of issues with flags. Flags *used to* come through on the Chart desktop summary screen with no problem. I sent a flag to someone else in the office, and it just appeared within […]
Is there a shortcut, or custom command that would be able to open a users quick text faster? Currently we have to open options then preferences then chart then quick text. Any ideas?
Are you in need of VFE Forms Development but just don’t have the staff to get it done? Does the mysteries of editing the Clinical Content CCC text files baffle you? Hermes System Designs LLC has been providing Forms Development, CCC text file editing and CPS Workflow Analysis for over 2 years. The Owner […]
Good Morning, I was wondering if anyone would be willing to share their workflow for prescribing Physical Therapy. We are looking to see how you handle Authorization, Provider wet signature, etc. Thank You, Mario
Hello, We are currently looking to print prescriptions out for patients and we are looking to see where everyone is ordering their paper. I know the print out for the prescriptions in CPS are hard coded, so I am looking for a possible solution. Also, we are in California if anyone can help. Thank You, […]
Good afternoon, we changed reference labs recently so I have been monitoring the 1072 errors in the activity log. My question is, there are some values that are coming back as a ‘result’ that we don’t care to record in an obsterm and I was wondering if anyone has a situation like this and are […]
I hope this can be done and someone can help me out. What I want to do is have button that pushes a flag to a desktop, which I have working. What I also want is when this same button is pushed it adds text translation to the note to basically indicate a .sign in […]
We recently upgraded to Centricity CPS 12.3.0.2242 with the promise that it would eliminate our issue with using the PRINTHANDOUT call via action button as well as some other UI concerns. So far we have just found that the system freezes from the previous build have been replaced with crashes. – Has anyone else experienced […]
Just wondering how other clinics manage patients that have passed away? Is there a website you use to look up patients? Follow newspaper obits? Don’t worry about deceased but make them inactive? We are currently on 12.0.13. Thanks
Good afternoon, recently, as I have needed to find obsterms, there are times that I am trying to find an obsterms for a lab result(s) and I find one but the type may be Text and my result is numeric or the type is numeric but the units don’t match what our reference lab is […]
Does anyone have any suggestions where I could find some existing Health Risk Assessment templates? Or know of someone who could create some of these quickly?
What preferred software/device do you use to capture signatures on forms in CEMR 9.8 and how easy was it to setup to integrate with CEMR? Any feedback is appreciated. Thanks, Tim
While in process of upgrading RDP servers to 2012 R2 in order to upgrade from 12.0 to 12.2. We have notice that the scroll wheel is not working in the billing module. It works on problem list and in the chart. Has anyone else experienced this and is there a work around?
I was wondering is anyone has used ingeniousmed and has any feedback, positives or negatives. What the process is to get this integrated. Thanks for any feedback. Tim
I was just wondering if anyone has used Bridge Patient Portal and if they have any feedback with the benefits in using this product vs other Patient portals. Thanks, Tim
Greetings! We are looking into ways to report on an algorithm that classifies our patient population into risk categories: low, moderate and high. We are reaching out to see if anyone has something to offer as far as reporting. Does any one have any current workflows? Reports built? Etc. I appreciate any feedback at all! […]
In the CPS chart’s Medication section, there is a column called Class. It features entries such as “Analgesics and Anesthetics”, “Respiratory Agents”, “Anti-infective Agents”, etc. I’m having difficulty determining where in the database this field lives. I’ve done a brute-force search of the database for a couple of these terms and it’s come up empty. […]
We are checking to see if anyone has had issues with Windows 10 and screwdrivers when trying to print from an RDP Connection. Thank you! Sirna
Has anyone been having problems with the .net 4.7 update? I have some computers where Centricity is crashing and a roll back to .net 4.6.2 seems to fix the problem. Strangely this does not seem to be affecting all PC’s as some are working fine with 4.7 installed.
Are you having difficulty getting all your custom forms developed and deployed? Why not hire a VFE Forms Developer to assist with getting your forms done. I have over 26 years of software development experience with 17 years of Healthcare IT including HL7 interface development and various clinical systems support. The most recent 4+ […]
Anyone have a query or a report built that will pull all active ORDERSETS from CPS? Thanks
Hello, I was wondering if anyone has experience with a third party hardware integration for purposes of deploying the CPS??? We implemented our current hardware via GE partner, Clerity, however they are now integrated with Dell. When speaking with GE about this the answer was vary vague, so we are thinking to go with […]
On the PRESCRIPTIONS VFE form (and a few other forms) there is button that is displayed to FAX RX when the Prescribing Method is set to Fax to Pharmacy. When you hit this FAX RX button, the FAX Dialog is displayed that will eventually send the FAX to Biscom FAX Server. How do you get […]
With the New Year, comes new projects and initiatives that you want to get done. Are finding that you don’t have the resources in-house to get your projects done? If you are in need of a VFE developer to create or update any forms, handouts/letters and workflows within your CEMR or CPS system, please consider us […]
We would like to know if anyone has written a report for the Bridges to Excellence program for BCBS. We are looking at the Asthma Care, Hypertension Care and IBD Care programs. If someone is willing to share what they have, would be great so we don’t have to recreate the wheel. Thanks, Linda
Happy Friday Chuggers: I have created a report in Crystal Reports Designer and get the results I want running it directly in Crystal. When I attach this report into my CPS system, I get the following error. Any ideas? An error occurred while running the report file ‘xxxxxxx.rpt”: Any one ever run into this situation? […]
Inside of the chart note there is a camera that contains a blank image as an attachment to the chart note that needs to be removed, the nurse has no idea how it got there. When trying to delete it gives this “The selected image is currently used by 1 picture links within the body […]
I suspect (after probing GE Support) that we will not see CPS 12.2 software specs until CHUG next month. So… let’s all speculate… What do you think their requirements and supported SQL versions will be? Personally, I have a feeling SQL 2008 will be dropped and SQL 2016 won’t be on the list for […]
When some of our users are approving charges they will get an error that states “error occurred in SendIMFRequest: Connector:WinHTTP reported ‘security channel error’ Received unknown status from HCM server while sending IMF.” They can immediately re approve and it will go through fine the second time and it doesn’t happen on every charge. We’ve […]
This process caused our CPU usage to spike from 9% to 100% on 7/20/2016. After killing the proc/process 6 more appeared. After a few hours the CPU and IO issue stopped. Usage was back down to 9 to 10% again. I found that this process was included in CPS 12.0.11 release as a fix to […]
Are you having difficulty getting all your custom forms developed and deployed? Why not hire a VFE Forms Developer to assist with getting your forms done. I have over 25 years of software development experience with 17 years of Healthcare IT including HL7 interface development and various clinical systems support. The most recent 3+ […]
Does anyone use Intellidose and CPS? We are wondering about the interface and how well they work together. Thank you Kristen WTMA
This past week we have noticed that our many of our list names and address lines within our insurance carrier list have been modified by one of our systems. Anytime we have duplicate list names, with different addresses, our system has added in brackets containing the CPS ID at the end of the list name. ie: […]
I am trying to create a text component that does this, prints the OBSNOW for ETOH USE if it is in the current note. If there is no value for ETOH USE in the current note then pull the previous value OBSPREV ETOH USE. If there is no current value or previous value then print […]
OrthoArizona is seeking a highly skilled and motivated IT Application Trainer. For more information about OrthoArizona and to apply please go to https://orthoarizona.org/ GENERAL SUMMARY OF DUTIES: The Applications Trainer will be responsible for the overall maintenance and delivery of the training program for all OrthoArizona applications. A primary focus of this position is on GE […]
Does anyone have a simple explanation for the pop up in chart that reads: This field has been changed by another user Press Yes to use your value Press No to use the other value Thanks everyone!!
Currently we have C-EMR and are really struggling with Quality Measure Reporting. Has anyone transferred from C-EMR to CPS with success? Is the Quality Measure Reporting better in CPS?
There is a desire within our organization for the ability to run a report from within the patient’s chart with a push of a button. They want to be able to click on a button on a form, or side link, that will run either a Crystal Report or a SQL Report (SSRS) and have […]
We have concerns about the receipt that prints from CPS. It’s more of an itemized statement than an actually receipt of what was paid today. Any suggestions or help? Greatly appreciated. Kristen
Has anyone been able to create dynamic tables within the RTF chart text for office visits? I’ve been struggling with this because the RTF syntax within CPS doesn’t work the same as WordPad or Word. The only way I can do this currently is to put a static RTF table in a Text Component and […]
Hello, I’m starting to post to spin up discussion on whether other CPS administrators have had any luck with implementing a more automated or scripted approach to deploying Centricity upgrades. It’m sure it’s well known that Centricity is not nearly as forgiving as other EMR applications when it comes to installing service pack updates. The […]
I would like to see an enhancement or a solution that would allow a “default” value for the Location of Care on the login screen. PC’s are generally a fixed asset (vs. a laptop or tablet). The lack of a “default” value for “Location of Care” based on the PC’s location makes it difficult to […]
Just wondering what others are using to give patients a report of the total paid for the year for tax purposes? For 2014, our patient accounts dept used the Patient ledger, however, that is based on the date of visit so now that we have been on CPS for a second year, that will no […]
In search of reference to speak to another customer. CPS joint/Meditech will also work. Please let me know if available. Thank you!
Please join our Centricity STAR program, where you can act as a reference speaking with prospective buyers and customers, and earn points for your participation. The points can be used to register for Centricity LIVE, or to use towards an onsite service assessment, and lots of training opportunities. I would love to expand my list of […]
Anyone else having issues with Jboss not using enough allocated memory to run properly or have been told that by GE support? Currently have an issue where it allocates a lot but will not use more than a third and supposedly it is causing issues where we are having problems adding diagnosis and seeing […]
I am trying to set up some monitoring for our productions systems. I have heard that some of you out there are using Nagios to monitor certain aspects of Centricity. I would like to hear about how you managed this and what kind of metrics are returned? I have tried Nagios in the past but […]
Our billing department has noticed that none of the ICD-10 codes on the Practice Management side have a specialty selected. Is there a bulk way to do this or is it only possible by manually editing each code?
With today being the official start of ICD10, I thought it would be good to have a thread where people can address issues, post questions, and hopefully find solutions.
Since our upgrade to CPS 12.0.10 we have a biller who has noticed troubles with her batch closing override. She will override a batch to make her changes, but then that batch does not close again and seems to stay open all day. Anyone else see this?
Good morning CHUG, I am need of some assistance. We installed SP 10 this past weekend and have just discovered that our OB flowsheet form isn’t working properly now. This form was modeled after one of the CCC forms many years ago so it is a custom form. The initial weight field is no longer […]
We have both a physical address and a P.O. Box pay-to-address. Can you please share with me which address appears in Box 33 of your CMS 1500 v2.12 form? My billing department is telling me box 33 must contain the physical address on the claim forms and that it did prior to our SP10 install. […]
Opening this thread to share with others that we had the following crash present itself a few days after going live with SP10. Has happened to a few users a few times (not widespread at this time). SR # 1-729659087 opened with GE should anyone wish to reference it. Error occurred in class , […]
I need to know how many people you would like to come for a CHUG pre-conference 2 day “Introductory course to HTML Encounter Form Development” class in NY on 9/30 and 10/1 9:00am to 4:30pm. I need to book the class room in the next 2 days. This is a $2,000 class with food and […]
We’d like to add the option of sending a letter to a PCP in addition to a referring provider in CPS. I don’t think we need the address on the letter since we fax them. I think the simplest method might be to take the value of patient.pcp (Last MD, First) and manipulate it, but […]
I thought everyone would like to know that GE updated their user guides for MU and PQRS PDF formatted user guides CPS – https://engage.gehealthcare.com/docs/DOC-139054 EMR – https://engage.gehealthcare.com/docs/DOC-139053 CHM formatted user guides CPS – https://engage.gehealthcare.com/docs/DOC-43116 EMR – https://engage.gehealthcare.com/docs/DOC-38273
I was wondering if anyone on here has already written a script to pull a list of all office visits that have been opened for more than 3 days and have not been signed off on as of yet?
Hello- We are a multispecialty group currently on CPS 12. I would like to know if there is a way to prevent the PCP, Responsible Prover, or the Reffering Provider from pulling over into the Contacts list, of a patient’s registration. The reason being is if we print a Patient Profile, the first 3 contacts […]
Job Title: Systems Support Analyst (IT Dept) 260 Job Summary: Under the supervision of the Information Technology Manager, the Systems Analyst for Practice Management will be responsible for the support of the hospital’s Physician Practice Management software (GE Centricity/CPS 12.0.7), all associated interfaces to and from the software, and first tier support for all associated physician […]
We have handouts for our clinical decision support rules that we’d like to count towards MU\Stage 2. I just tried to use the ADD_MUActivity_LOG and it seemed to work and record the handout in the log, but when I tried to discard the document I was testing with it wouldn’t let me and instead deleted […]
Can someone help me with the ability to add information to the document that is printed from the chart. I have highlighted the document and selected the print button and am printing the selected documents, that is the output I want to change. Thanks!!
Hello, Recent a couple of our providers have had issues with windows inside of CPS resizing while they are using forms during a visit. Has anyone else had this issue? Any solutions?
Polling the group to see if anyone has successfully found a way to use a local install of Centricity (CPS) with Firefox or Chrome set as their default browser.
I am just wondering if any one can fill me in on a method that they use to close a batch when there are unknown procedure codes included in the batch.
How does everyone deal with PDF compression especially once they have been indexed into the CPS? We are using DocuTrack, and do not want to burden the providers or staff with optimizing each PDF file that they want to add.
I am able to output the referring provider information based on specialty to the banner using REGPROVIDER, however I would like to limit it just o the provider name and suffix. It appears that the provider name is field #1 and the suffix is field #2. What I cannot figure out is how to limit […]
I am looking for a document that lists out all the clinical decisions (for MU) written into the CCC CPOE basic form. I have searched the GE site and cannot put my eyes on exactly what I am looking for. If anyone has it handy would you mind sharing? thanks!!!